The Japanese business style: Precision, patience, and ethics

- Harraj Singh Dhody

In a world where businesses chase quarterly profits and rapid expansion, Japan stands apart. Here, business is not just about transactions - it’s about trust, long-term vision, and ethical responsibility. Whether in the boardrooms of Nissan, the vineyards of Tomioka Wine Domaine, or the factories of Asano Nenshi, I saw the same philosophy at play - do it right, not fast.

One of the biggest lessons I learned in Japan was the importance of patience. Unlike many global companies that focus on immediate returns, Japanese businesses think in decades, not quarters. Their goal isn’t just to grow fast but to grow strong and sustainably. This explains why companies like Toyota, Sony, and Mitsubishi have stood the test of time.

Another defining trait is loyalty. Traditionally, employees stay with the same company for their entire careers, and in return, companies provide job security, skill development, and a sense of belonging. In India, job-hopping is common, but in Japan, commitment to an organisation is seen as a two-way street.

The ethics of business in Japan are also unique. Deals are not made through aggressive negotiations but through relationship-building. Trust is everything. Handshake deals still hold value, and contracts are often secondary to mutual respect. I saw this firsthand in Keiretsu - Japan’s corporate network where companies support each other rather than compete aggressively.

Then there’s the relentless pursuit of perfection. The Japanese business style follows Kaizen (continuous improvement), where every small detail is refined over time. Whether it's a Nissan factory worker adjusting a process by 1% or a sushi chef perfecting a technique for years, the idea is simple - perfection is a journey, not a destination.

As I observed Japanese businesses, I realised why their economy remains strong despite global uncertainties - they don’t take shortcuts. They build trust, refine processes, and always think long-term. A style worth emulating!

- (The writer is student of Master of Management Studies at Nath School of Business and Technology).

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