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Aurangabad, June 26:The Aurangabad Municipal Corporation (AMC) administrator A K Pandey has directed the AMC and Aurangabad Smart City Development Corporation Limited (ASCDCL) officials to complete the process of regularising property tax and water tax by December. The projects are significant for the AMC to generate revenue sources and facilitate citizen-centric services (easier and faster).Pandey held the meeting to review the progress of GIS mapping and e-Governance projects at his office on Friday. It may be noted that these projects are completed through the Smart City fund. The contractors implementing these projects were also present in the meeting - Mars Telecom and Amnex. ASCDCL additional CEO Arun Shinde, assistant project manager Sneha Nair, project engineer Faiz Ali, AMC city engineer S D Panzade, deputy commissioners Aparna Thete, Nandkishore Bhombe, assistant director town planning (ADTP) Jayant Kharwadkar, executive engineers B D Phad, A B Deshmukh, heads of departments (HoDs) and zone officers were present in the meeting.Dipak Yewale (of Mars Telecom) through the presentation, listed out the core modules of e-governance project as finance and accounting management, audit, establishment HR and payroll module, stores, workshop, welfare schemes, solid waste management, health and hospitals, estate department, and dashboard for AMC's internal administration, grievance redressal system, property tax, water tax, sewage management, web portal, town planning, secretariat, and education ascitizen centric services to be included in e-governance. After implementation, the citizens can obtain services like trade licenses, birth and death certificates, marriage certificates, fire NOC, property transfer, No Dues certificate and license renewals without physically visiting the AMC offices.The agency asked for timely support from AMC in terms of allocation of a nodal officer, list of point of contacts in each of the departments, allotment of working space, approvals, locations for citizen facilitation centres, work permissions, provision of existing data.Debdatta Dey (of Amnex) also briefed about the GIS survey and also laid out the support needed from AMC and other government departments for the project.Pandey instructed all the AMC officials and HoDs and ASCDCL to coordinate and provide the required data and support to the agencies without any delay. "The next financial year will have both projects live but before that in December, two modules - property tax and water tax should be completed without any delays," he said. He also instructed the agencies to begin collective and department-wise training of AMC staff to apprise them about the projects, soon.Notably, the e-governance system will provide a 'complaint redressal system' in which citizens can track the status of the complaint. The complaints will automatically escalate to a senior official if it is not resolved within a stipulated time. SMS alerts will be delivered to citizens as soon as the bills are generated and the citizens can access all services through a single mobile app or through one online portal.

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